FAQ
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Frequently Asked Questions
Richie Light specializes in elegant and functional lighting solutions for sophisticated spaces. We offer a diverse range of products including stunning chandeliers, innovative chandelier-fans, and seamlessly integrated concealed lighting to meet various aesthetic and functional project requirements.
Our expert team is here to help! We recommend starting with a consultation where we can discuss your specific needs, space requirements, aesthetic preferences, and budget. We’ll then provide tailored recommendations, including photometric analysis and design concepts, to ensure you achieve the optimal lighting environment. You can schedule a consultation directly through our website or by contacting us.
Yes, all Richie Light products are backed by a comprehensive warranty, reflecting our commitment to quality and durability. The specific warranty period varies by product type and is clearly stated on each product’s detail page and in your purchase documentation. Please refer to our [link to Warranty Policy page] for full details on coverage and how to make a claim.
Absolutely! Customization is a core part of our service. Whether you need a unique fixture design, a complex lighting control system integration, or a complete custom installation for a large-scale project, our design and engineering teams are equipped to bring your vision to life. Contact us to discuss your custom project requirements.
We want you to be completely satisfied with your Richie Light purchase. We offer a [X]-day return and exchange policy for most standard products, provided they are in their original condition and packaging. Custom orders and certain specialized products may have different return terms. Please visit our [link to Returns & Exchanges Policy page] for a detailed breakdown of eligibility, process, and any applicable fees.
Our technical support team is readily available to assist you. You can reach us via phone at +919711125266, email at contact@richielight.com, or by submitting a support ticket through our [link to Support Portal/Contact Us page]. We also provide detailed installation guides and troubleshooting resources on our website for common inquiries.